As a business owner, your customers, food, and service that you provide are crucial to your existence. With the food and beverage industry being flooded with establishments as it is, customers who are not satisfied with one place can easily go somewhere else where their needs will be met. Consequently, you need to do whatever you can to make your customers happy.
When you own a restaurant, a large part of this is making sure the meals you provide are acceptable. Your meals can be perfect but the reality is if they are not served and kept at the right temperature, customers will be upset and disappointed and the chances of them returning are slim.
As a result, you need to invest in the proper restaurant equipment that will keep all or portions of a meal hot until it is eaten. Below are the benefits of having food warmers in your restaurant.
1. Keeps food warm
Cold food when it is supposed to be hot is a big disappointment. You do not want to be serving your customer’s cold food or warm meals that cool shortly after the customer receives it. Incidences such as these are enough to warrant complaints from customers and make them not want to return to your establishment.
Obviously one of the biggest perks of having food warmers either in your kitchen or accompanying food to customer’s tables is because they keep food warm. This can be especially useful if you are waiting on a portion of a meal or if a mistake was made and the customer sends the food back to be fixed. This allows you to put the rest of the meal into a warmer until it is ready to be sent back out again.
2. Keeps food tasting great
Theories vary greatly but it is a proven fact that the temperature of food greatly affects how it tastes. However, it is agreed that receptors on the tongue are heat-sensitive and therefore food temperatures largely influence how it is received by the person eating it.
While some foods are best served cool, if you serve a meal that is supposed to be hot and is not, the customer probably will not like it. As a result, food warmers should be employed in your kitchen to ensure temperatures are maintained until food is served to your customers. If your restaurant is buffet-style where customers are responsible for serving themselves, it is crucial that you use food warmers. This will ensure that the food is hot and ready to go until it is retrieved by a patron.
3. Prevent illness
Every restaurant owner’s worst nightmare is a customer getting sick or dying as the result of food served at his/her establishment. Not only would you lose customers, your restaurant would be at risk of shutting down and you could face fines or other penalties.
Food warmers are a great way to ensure no one gets sick or dies from the meals that you serve. There are approximately 50 different types of food-borne illnesses from serving meals that contain things such as poultry, meat, fish, and dairy products. Most if not all of them can be prevented by keeping them at a consistent temperature.
If you are especially worried about causing illness with the food that you serve, a stainless steel food warmer should be considered. These will maintain appropriate temperatures of food at all times and are easier to clean. This will ensure that no traces of food are left in the warmer that can cause illness in your customers.